Question - Where is your merchandise made?
Answer - 90% of the merchandise is manufactured right here in the U.S. Others are imported from various parts of the world.
Question - What payment types do you accept?
Answer - We accept - Credit Cards (Visa, Mastercard, American Express,Discover) - Paypal (also accepts credit card)
Question - What karat gold is available?
Answer - All our items are made in 14kt gold unless otherwise stated on the individual item.
Question - Can items shown in yellow gold be made in white or rose gold?
Answer - Yes, most of our merchandise can be made in white or rose gold at no extra charge. Special requests will take two weeks.
Question - Do you size rings?
Answer - Yes, we can create a ring in sizes 4-15. This special request will take 7-10 business days and cost an additional fee. Contact Jewels@JewelsObsession.com regarding price.
Question - Do you carry your merchandise in stock?
Answer - Jewels Obsession does its best to carry most items shown in our online store. If an item is out of stock, it will take 7-10 business days from the time ordered.
Question - How long does an order take to ship?
Answer - If the item is in stock, it ships within 48 hours from the time ordered. If the item is out of stock, it will take 7-10 business day
Question - What is the best way to care and clean my jewelry?
Answer - Avoid wearing jewelry around household chemicals, chlorine and salt water. Jewelry should be worn after perfumes, hairspray or cologne are used. Jewelry cleaned at its best with an ultrasonic or jewelry cloth.
Question - How do I avoid my gold to tarnish?
Answer - Clean your gold jewelry with warm water, mild detergent, or a solution of three parts water to one part ammonia. Brush gently with a toothbrush and rinse thoroughly with water. Do not leave items in this solution for more then 2-3 minutes and avoid putting gemstones in the solution.
Question - What is yellow gold?
Answer - Yellow gold is created using a mixture of gold, silver and copper.
Question - What is white gold?
Answer - White gold is created using a mixture of gold, platinum or palladium, zinc, copper, and sometimes nickel.
Question - What is the quality of the Diamonds you use in your jewelry?
Answer - All our Diamond Jewelry is G-H SI quality.
Question - How do I clean my Sterling Silver Jewelry?
Answer - You may clean sterling silver with a polishing cloth or gently rub with soap and warm water.
Question - What is the 4 C's of a diamond?
A – The four C’s are Color, Clarity, Cut and Carat.
Question - What is the Cut of a Diamond?
Answer - The element of the diamond, it is the shape of a polished stone, proportions and finish. The cut of a diamond includes popular shapes such as the oval, marquise, emerald, pear, radiant, princess, and heart shape.
Question - What is the Color of a Diamond?
Answer - The color of a diamond is graded by measuring the degree to which a diamond is colorless as shown in the grid below for the GIA Color Scale
Question - What is the Clarity of a Diamond?
Answer - The Clarity defines the inner and outer features of the Diamond. Some Diamonds may have inclusions/blemishes. The Clarity is defined by these internal and external blemishes as characteristics which give them their individual “DNA” known as a clarity grade. These grades are classified by GIA as FL, IF, VVS1, VVS2, VS1, VS2, SI1, SI2, I1, I2, or I3.GIA Clarity Scale:
Question - What is the Carat of a Diamond?
Answer - The carat defines the standard unit of measurements of the diamonds weight.
Question - What is a Karat?
Answer - Gold jewelry is usually described in terms of caratage (karatage), which is an indication of its gold content.
What is my Birthstone?